1. Introduction
Welcome to bd66. This Privacy Policy ("Policy") explains in detail how bd66 collects, uses, stores, and protects the personal information of users on its platform. By using the bd66 website or mobile app, you are considered to have read and accepted this Privacy Policy.
We believe your data belongs to you. That's why bd66 is always transparent about what information is collected, why it's collected, and how it will be used. Our Privacy Policy is built in accordance with international data protection principles and best practices.
In brief: bd66 never sells your personal information to third parties. Your data is used solely to improve our services and meet legal obligations.
2. Information We Collect
Bd66 may collect the following types of information to deliver its services and ensure platform security:
Personal identification information
- Full name, date of birth, and gender
- Mobile number and email address
- Current and permanent address
- National ID card, passport, or driving license number (for KYC verification)
Financial Information
- Mobile banking number (bKash, Nagad, Rocket)
- Transaction history and amounts
- Deposit and withdrawal records
Usage data
- IP Address & Device Information
- Browser type and operating system
- Gaming History & Time Spent on the Platform
- Login and logout time and date
- Information Collected via Cookies & Tracking Pixels
| Data type | Reason for collection | Mandatory? |
|---|---|---|
| Name and contact information | Account Creation & Communication | Yes |
| National ID Card | KYC Verification & Age Confirmation | Yes |
| Mobile banking number | Transaction processing | Yes |
| IP Address | Security and fraud prevention | Automatic |
| Cookie Information | Improving user experience | Optional |
3. How Information Is Used
Bd66 uses the data it collects exclusively for the following purposes:
- Account Management: To create, verify, and manage your account.
- Service delivery: To ensure gaming, deposits, withdrawals, and other services run smoothly.
- Security: To prevent fraud, hacking, and suspicious activity.
- Legal Compliance: To fulfill KYC, AML, and other legal obligations.
- Customer Support: To resolve your issues and handle complaints.
- Offers & Promotions: To send you relevant bonuses and offers based on your preferences (subject to your consent).
- Service improvement: To analyze user experience and improve the platform.
Our Assurance: bd66 never shares your information with third parties for marketing purposes.
4. Data Storage & Retention
Bd66 stores your information on secured servers. Retention periods vary depending on the type of data and applicable legal requirements:
- Account information: Retained for the duration of account activity and for a minimum of 5 years after closure.
- Financial transaction records: Retained for a minimum of 7 years as required by law.
- Gaming history: Retained for a minimum of 3 years.
- Cookie & session data: Automatically deleted after the session ends.
After the applicable retention period, data is securely deleted or anonymized.
5. Data Sharing Policy
Bd66 does not generally share your information with third parties. However, limited data may be shared in the following specific circumstances:
- Payment processors: Required information shared with bKash, Nagad, or Rocket to complete transactions.
- Law Enforcement Agencies: Where required by a court order or legal obligation.
- KYC Verification Services: With authorized verification services to confirm your identity.
- Affiliated Companies: Only as necessary to deliver services, and under the same privacy policy.
Important: Only the minimum necessary data is shared with third parties. All third parties are required to comply with our privacy standards.
6. Cookie Policy
Bd66 uses cookies on its website and app to enhance your browsing experience. Cookies are small text files stored on your device.
Cookie Types:
- Essential cookies: Essential for login sessions and security.
- Functional Cookies: To remember your preferences and settings.
- Analytics cookies: To understand user behavior and enhance our services.
- Marketing cookies: To show you relevant ads (subject to your consent).
Cookies can be disabled from your browser settings, though this may limit certain features.
7. Your Rights
Under bd66's Privacy Policy, you have the following rights:
- Right to access your data: You can view the information bd66 holds about you at any time.
- Right to rectification: You may request correction of any inaccurate data.
- Right to erasure: You may request deletion of your data under certain circumstances.
- Right to restrict processing: You may request that processing of your data be restricted for specific uses.
- Right to data portability: You have the right to receive a copy of your data.
- Right to Object: You may object to the use of your data for specific purposes.
- Marketing opt-out: You may opt out of promotional communications at any time.
To exercise any of these rights, please contact our customer service team. We aim to respond within 30 business days.
8. Security Measures
Bd66 has implemented a range of technical and administrative measures to protect your information:
- Use of advanced SSL/TLS encryption technology.
- Two-Factor Authentication support.
- Firewall and intrusion detection systems on servers.
- Regular security audits and penetration testing.
- Access to data is restricted to authorized personnel only.
- Mandatory data protection training for all staff.
In the event of a security breach, bd66 will notify affected users within 72 hours and take prompt remedial action.
9. Minor Protection
Bd66's services are intended exclusively for individuals aged 18 and above. We do not knowingly collect information from minors.
If a parent or legal guardian discovers that their child has created an account on bd66, please contact us immediately. We will delete that account along with all associated data.
10. Privacy Policy Updates
Bd66 may update this Privacy Policy from time to time. For any significant changes:
- A notice will be posted on the website.
- A notification will be sent to your registered email.
- The update date at the top of the page will be revised accordingly.
Continued use of bd66 after any changes will be considered acceptance of the updated policy.
11. Contact
If you have any questions or concerns about our Privacy Policy, please contact us:
- Email: [email protected]
- Customer Support Email: [email protected]
- Live chat: via the chat section on the website or app
- Response time: up to 30 business days
For more information, visit our Terms and Conditions, Responsible Gaming and FAQ Page View.